Shipping Information

The shipping charges is ₹ 60 for orders below ₹ 1199 and minimum order amount is ₹220.

We deliver most of our orders through our own delivery service, or through courier partners such as Bluedart, FedEx & Delhivery. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders.

We currently ship only within India and do not ship to any international location.

We deliver your order within 2-3 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days.
As soon as we ship your order, you receive an SMS with a link to track your order. You can also access this information from your ‘My Account’ section at the top right corner on our website www.organicorion.com. Online tracking usually goes live within 24-48 business hours post shipping. At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated.

Yes, you will receive the hard copy of the order invoice along with your product delivery, also we mail the invoice to you after your order is delivered.

Return & Refund Information

24 hrs Days Return Policy

We offer you complete peace of mind while ordering at Organic Orion – you can return all items within 24 hrs of receipt of goods. Please ensure that the product is unused and the tags, boxes and other packaging is intact.

If you are not satisfied with what you have bought, we’ll gladly take it back within 24 hrs days from the date of delivery, for that please send us pictures of the packaging and product(s) at info@atmikbharat.com. If you have paid by card then we will reverse the payment

If an item is found damaged, missing or incorrect as per your order & the description on our website, customers have to escalate a concern with us within 24 hours of delivery. Send us a picture of the packaging and products at info@atmikbharat.com or call on +91-721807730/40 within those 24 hours (excluding national holidays & Sunday). We will arrange a reverse pickup for the product and then issue either a full refund in your bank account or a different item in exchange, as per your request. Replacements are subject to availability of the particular product. Return/Replacement option will be valid for only 24 hrs after the delivery of product.

Combos sold won’t be taken back/returned as individual units.

In case of any queries, please write to our customer care on info@atmikbharat.com or call us at+91-7218077730/40.

You can either write us at info@atmikbharat.com or call us at +91-7218077730/40, from 10 AM to 7 PM to initiate a return. We will facilitate the pick-up of the item as soon as possible. Customer need to ensure the product must be returned in its original packaging, failing which return and refund request will be rejected.

Back to Source – In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction. In case of COD Organic Orion will request you to provide bank account details.

Payment Information

You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase.

There are zero hidden charges when you make a purchase on Organic Orion. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. You would be charged ₹60 delivery charges if your order is less than ₹1199. Also a charge of ₹100 is applicable if your order is COD.
If you are not comfortable making an online payment on organicorion.com, you can opt for the Cash on Delivery payment mode. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. ₹100 COD charges is applicable
  • Add the item(s) to your cart and proceed to checkout.
  • When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the name and contact details of the person who would be receiving the COD order.
  • We will give you a call to confirm the order.
  • Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below: Net Banking 2-4 business days Debit Card 5-7 business days Credit Card 7-21 business days
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on info@atmikbharat.com or please give us a call with your order number for any clarification.
Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Also, COD option is not available on some of our products. Hence, based on your location and your choice of products, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.

Cancellations & Modifications

If the order or the item(s) in your order are not shipped, cancellation is possible. Click on ‘Orders’ and you will reach your order history. Click ‘Cancel’ for the order(s) you wish to cancel. You will be notified about the status within 30 mins. For prepaid orders, the order amount will be refunded back to your bank account within 2-5 business days, or as per your respective bank timelines. Please call our Customer Helpline @+91-721807730/40 for further support.

Get in touch with our Customer Helpline @ +91-721807730/40 to help here.

In your Profile Section, go to ‘My Orders’ and click on Cancel.

Once your request for cancellation is received and successfully processed, we will initiate the refund. Usually, for prepaid orders, it takes 2-5 business days for the amount to reflect in your bank account.