The shipping charges is ₹ 60 for orders below ₹ 1199 and minimum order amount is ₹220.
We currently ship only within India and do not ship to any international location.
Yes, you will receive the hard copy of the order invoice along with your product delivery, also we mail the invoice to you after your order is delivered.
Return & Refund Information
24 hrs Days Return Policy
We offer you complete peace of mind while ordering at Organic Orion – you can return all items within 24 hrs of receipt of goods. Please ensure that the product is unused and the tags, boxes and other packaging is intact.
If you are not satisfied with what you have bought, we’ll gladly take it back within 24 hrs days from the date of delivery, for that please send us pictures of the packaging and product(s) at email@example.com. If you have paid by card then we will reverse the payment
If an item is found damaged, missing or incorrect as per your order & the description on our website, customers have to escalate a concern with us within 24 hours of delivery. Send us a picture of the packaging and products at firstname.lastname@example.org or call on +91-721807730/40 within those 24 hours (excluding national holidays & Sunday). We will arrange a reverse pickup for the product and then issue either a full refund in your bank account or a different item in exchange, as per your request. Replacements are subject to availability of the particular product. Return/Replacement option will be valid for only 24 hrs after the delivery of product.
Combos sold won’t be taken back/returned as individual units.
In case of any queries, please write to our customer care on email@example.com or call us at+91-7218077730/40.
Back to Source – In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction. In case of COD Organic Orion will request you to provide bank account details.
You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase.
- Add the item(s) to your cart and proceed to checkout.
- When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the name and contact details of the person who would be receiving the COD order.
- We will give you a call to confirm the order.
- Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Cancellations & Modifications
Get in touch with our Customer Helpline @ +91-721807730/40 to help here.
In your Profile Section, go to ‘My Orders’ and click on Cancel.